Data Privacy Philippines Effective 2025

pagcor link Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal data pagcor link collects from players in the Philippines, how we use it, and the rights you have over your own information. Please read this page before creating an account or using any part of our platform.

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1. What Data We Collect

When you register and use pagcor link, we collect the personal information needed to operate your account safely and in compliance with Philippine regulations. This includes your full name, date of birth, residential address, email address, and mobile number provided at registration. We also collect government-issued identification details when identity verification is required under our Know Your Customer (KYC) process. During your sessions on the platform, we automatically record technical data such as your IP address, device type, browser version, and session timestamps to support security monitoring and fraud prevention. Payment-related data — including transaction amounts, payment method references, and transaction timestamps — is recorded for every deposit and withdrawal you make. We do not store full card numbers; all payment processing is handled by our licensed third-party payment partners who maintain their own security certifications. Any data you voluntarily provide through support enquiries or account update requests is also retained as part of your account record.

2. How We Use Your Information

The personal data we collect is used exclusively for purposes directly connected to operating your pagcor link account and delivering a safe, compliant gaming experience in the Philippines. Your registration details are used to verify your identity, confirm your eligibility to play, and maintain the integrity of your account throughout its lifetime. Transaction data is used to process deposits and withdrawals accurately, to detect unusual financial activity, and to meet our reporting obligations under applicable Philippine anti-money laundering regulations. Technical and session data helps us identify and block fraudulent login attempts, investigate account security incidents, and continuously improve platform performance across mobile and desktop devices. We may use your contact details to send you important account notifications — such as password changes, withdrawal confirmations, or security alerts — but we will not send unsolicited marketing messages without your explicit consent. Aggregated, anonymised usage data may be analysed internally to understand how players navigate the platform and to guide product improvements, but this data cannot be used to identify any individual player. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

3. Data Sharing and Third Parties

pagcor link does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your information only with carefully selected service providers who are contractually bound to process it solely on our behalf and in accordance with this Privacy Policy. These include licensed payment processors who handle your deposit and withdrawal transactions, identity verification providers who assist with our KYC obligations, and cloud infrastructure partners who host our platform under strict data security agreements. Where required by Philippine law or by a lawful order from a competent authority — such as the National Privacy Commission, PAGCOR, or law enforcement agencies — we may disclose your personal data to the extent strictly necessary to comply with that legal obligation. In the event of a corporate restructuring, merger, or acquisition involving pagcor link, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third-party partners we engage are required to maintain data protection standards consistent with the Philippine Data Privacy Act of 2012 (Republic Act 10173). We conduct periodic reviews of our third-party data processors to ensure ongoing compliance with these standards.

4. Data Retention

We retain your personal data for as long as your account remains active and for a minimum period of five years after account closure, in line with our obligations under Philippine financial regulations and anti-money laundering laws. Transaction records are kept for the full retention period required by applicable law, even if you request account deletion before that period expires. Technical logs and session data are retained for a shorter period — typically 12 months — unless a specific security investigation requires us to preserve them for longer. When your data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be linked to you as an individual. If you have submitted identity verification documents, these are retained for the legally required period and then permanently destroyed using secure data disposal methods. You may request information about the specific retention periods applicable to your account data by contacting our support team at the address listed in the footer of this page.

5. Your Rights Under Philippine Data Privacy Law

As a data subject under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal data we hold about you. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a written request to our support team. You may request correction of any inaccurate or incomplete data in your account record, and we will process such requests within a reasonable timeframe. You have the right to object to the processing of your personal data in certain circumstances, and to request erasure of data that is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data subject requests promptly and in accordance with the timelines prescribed by applicable law. For any privacy-related enquiry, please refer to our FAQ page or contact our support team directly.

6. Cookies and Tracking Technologies

pagcor link uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a consistent experience across sessions. Essential cookies are required for core platform functionality — such as keeping you logged in during a session and remembering your language and display preferences — and cannot be disabled without affecting your ability to use the platform. We also use analytics cookies to collect anonymised data about how players interact with different sections of the site, which helps us identify areas for improvement. No third-party advertising cookies or cross-site tracking technologies are used on this platform. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may prevent certain features from working as expected. By continuing to use pagcor link after being presented with this notice, you acknowledge our use of essential cookies as described above.

7. Security Measures

We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, ensuring that your login credentials and personal information cannot be intercepted in transit. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff with access to player data are subject to confidentiality obligations. Our platform infrastructure is hosted in secure data centres with physical access controls, redundant systems, and continuous security monitoring. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses before they can be exploited. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the National Privacy Commission within the timeframes required by Philippine law. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your pagcor link account.

8. Changes to This Privacy Policy

pagcor link may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, the updated policy will be published on this page with a revised effective date, and registered players will be notified through their account contact details where practicable. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Continued use of the platform after any update has been published constitutes your acceptance of the revised Privacy Policy. If you have questions about any aspect of this policy or wish to exercise your data subject rights, please visit our FAQ page for guidance or contact our support team directly using the details provided in the footer below.

Your Data Rights at a Glance

Right to Access

You can request a copy of the personal data we hold about you at any time. Submit your request in writing to our support team and we will respond within the timeframe required by Philippine law.

Right to Correction

If any of your account details are inaccurate or out of date, you have the right to request a correction. We will update your records promptly once the request has been verified.

Right to Erasure

You may request deletion of your personal data when it is no longer necessary for the purpose it was collected, subject to our legal retention obligations under Philippine financial regulations.

Right to Object

You have the right to object to certain types of data processing. If you believe your data is being processed in a way that is not justified, you can raise a concern with our support team or with the National Privacy Commission.

Privacy Questions from Filipino Players

No. pagcor link does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your information is shared only with service providers who are directly involved in operating your account — such as licensed payment processors and identity verification partners — and only to the extent necessary to deliver those services. All such partners are contractually bound to handle your data in accordance with our Privacy Policy and the Philippine Data Privacy Act of 2012. If you have concerns about how your data is being used, you can contact our support team or visit the FAQ page for more information.

To request a copy of the personal data we hold about you, contact our support team in writing using the email address listed in the footer of this page. Please include your registered account details so we can verify your identity before releasing any information. We will acknowledge your request promptly and provide the requested data within the timeframe required by Philippine law. If you need help with the process, our FAQ section contains step-by-step guidance on submitting a data access request.

When you close your pagcor link account, we are required by Philippine financial regulations and anti-money laundering laws to retain certain records — including your identity verification documents and transaction history — for a minimum of five years from the date of account closure. This retention is a legal obligation and cannot be waived on request. After the mandatory retention period has expired, your data will be securely deleted or anonymised. Technical and session logs are typically deleted sooner, within 12 months of your last activity. If you have questions about what specific data is retained after closure, please refer to our FAQ page or contact our support team directly.

Ready to Play with Confidence?

Now that you know how pagcor link handles your data, create your free account and enjoy slots, casino-style games, and sports betting — all in Philippine pesos, all from your mobile browser.